Your safety and well-being are our top priorities. Play responsibly, stay in control.
pej61 is committed to preventing underage gambling. All users must be at least 21 years of age to create an account or access our platform. We conduct rigorous identity verification (KYC) using Indonesian ID cards (KTP), passports, or other government-issued documents to confirm age eligibility. Accounts found to be operated by individuals under 21 will be immediately closed, and all deposits refunded. If you suspect underage gambling, please report it to our support team immediately.
At pej61, we believe that online gaming should be an entertaining and enjoyable experience, never a source of financial hardship or emotional distress. We are deeply committed to promoting responsible gaming practices and providing our Indonesian players with the tools, resources, and support they need to maintain healthy gaming habits.
Responsible gaming means understanding that gambling involves risk, setting personal limits on time and money spent, and recognizing when gaming stops being fun and starts becoming a problem. While the vast majority of our players enjoy gaming responsibly as a form of entertainment, we acknowledge that a small percentage may develop unhealthy patterns. For those individuals, pej61 offers comprehensive player protection tools and access to professional support resources.
Our responsible gaming framework is built on four pillars: prevention through education, early intervention through monitoring, robust self-control tools, and access to professional help. We invest in training our Indonesian-speaking customer support team to recognize warning signs of problem gambling and respond with empathy, understanding, and appropriate guidance. We partner with international responsible gaming organizations to stay informed about best practices and continuously improve our approach.
Gaming should enhance your life, not dominate it. If you find yourself spending more time or money on gaming than you intended, feeling anxious when you cannot play, neglecting responsibilities or relationships, or chasing losses, these may be warning signs that your gaming is becoming problematic. We encourage you to use the tools described on this page and reach out to our support team without hesitation. Seeking help is a sign of strength, not weakness, and we are here to support you every step of the way.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once set, limits cannot be increased for 24 hours, giving you time to reconsider impulsive decisions. Limits can be decreased immediately at any time. Access this feature through your account settings or by contacting customer support.
Define maximum loss amounts over daily, weekly, or monthly periods. When you reach your loss limit, you will be prevented from placing further bets until the period resets. This tool helps you avoid chasing losses and stay within your entertainment budget. Loss limits consider net losses (deposits minus withdrawals).
Set reminders to alert you after playing for a specified duration (e.g., 30 minutes, 1 hour, 2 hours). Time can pass quickly when you are engaged in gaming, and session reminders help you maintain awareness of how long you have been playing. You will receive a pop-up notification and can choose to continue or log out.
Take a temporary break from gaming by activating a time-out period ranging from 24 hours to 6 weeks. During this time, you will not be able to log in, deposit funds, or place bets. Time-outs are useful if you feel you are losing control or need space to reassess your gaming habits. Your account and funds remain secure during the time-out period.
Self-exclusion is a voluntary program that allows you to close your account for a minimum period of 6 months, 1 year, or permanently. During self-exclusion, you cannot access your account, and pej61 will prevent you from creating new accounts using the same identity. Self-exclusion is a serious commitment and should be considered if you believe your gaming has become problematic.
Review your complete gaming history, including deposits, withdrawals, bets placed, wins, and losses. Transparent access to your account activity helps you understand your gaming patterns and make informed decisions. Download statements for personal record-keeping or financial planning. Available anytime through your account dashboard.
If you or someone you know exhibits several of the following behaviors, it may indicate a gambling problem. Please take these signs seriously and seek help:
Accessing responsible gaming tools on pej61 is simple and confidential. Here is how to set limits and protect yourself:
Navigate to the pej61 platform and log in using your username and password. Ensure you are logged into the account for which you want to set limits.
Click on your profile icon or username in the top right corner of the page, then select "Account Settings" or "Responsible Gaming" from the dropdown menu. This will take you to the responsible gaming control panel.
Select the tool you wish to activate: deposit limits, loss limits, session time limits, time-out, or self-exclusion. Each tool has its own configuration options.
For deposit and loss limits, specify the amount in Indonesian Rupiah (Rp) and the time period (daily, weekly, monthly). For session time limits, specify the duration in minutes or hours. For time-out, select the cool-off period. For self-exclusion, choose the minimum exclusion period (6 months, 1 year, or permanent).
Review your settings carefully and click "Confirm" or "Activate." You will receive a confirmation email to your registered email address. Remember that increases to deposit and loss limits require a 24-hour waiting period, while decreases take effect immediately.
If you prefer personal assistance or have difficulty navigating the settings, our Indonesian-speaking customer support team is available 24/7 via live chat or email ([email protected]). Simply request to set responsible gaming limits, and they will guide you through the process with complete confidentiality and no judgment.
If you feel that your gaming is becoming a problem, or if you are concerned about a friend or family member, please do not hesitate to reach out. Help is available, and taking the first step to seek support is a courageous decision.
In addition to the tools and support provided by pej61, we encourage individuals who may be struggling with problem gambling to seek help from professional organizations specializing in gambling addiction treatment and counseling. While pej61 operates in the Indonesian market where dedicated gambling helplines may be limited, the following international resources provide confidential support and can guide you toward appropriate local assistance:
While dedicated gambling support may be limited in Indonesia, general mental health and counseling services can provide valuable assistance if gambling is affecting your emotional well-being, relationships, or financial stability. Consider reaching out to licensed psychologists, psychiatrists, or counselors in major Indonesian cities such as Jakarta, Surabaya, Bandung, or Medan. Many professionals offer confidential sessions and can help you develop healthier coping strategies.
Problem gambling does not just affect the individual—it impacts families, friends, and loved ones. If someone you care about is showing signs of problem gambling, approach the conversation with compassion, avoid judgment, and encourage them to seek help. Offer to accompany them to support meetings or help them set up responsible gaming limits on their account. Your support can make a significant difference in their recovery journey.
Here are some practical tips to help you maintain a healthy relationship with gaming:
Visit our FAQ for answers to common questions or contact our support team for personalized assistance. We are here to help you enjoy gaming safely.
Visit FAQ